13/04 / Week 6

Adventures of Airport Saviours: Week 6-7

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Most of the week Airport Saviours spent struggling with redesign of the Brisbane Airport reclaim area. We came up with dozens of ideas as to how the “back end” of baggage reclaim can be built. 

Among the major players in the industry for luggage automation are: 

Vanderlande

https://www.vanderlande.com/en/Baggage-Handling/Products-and-Solutions/Sortation/BAXORTER.htm 

and

Bumerang Group

http://www.beumergroup.com/products/airport-baggage-handling-systems/high-capacity-sortation-systems/ls-4000cb-cross-belt-sorter/

Luggage sorting and automation systems are quite expensive and complex solutions. This makes our Fast Bags concept feasible, but fairly difficult to build. 

Meantime, we also did body storming for Fast Bags concept. Check out the video: 

Also, came up with criteria for concept evaluation that can be used by our team later own to pick among the concepts selected. 

A new set of concept cards. 

Tom's Alpha Bags concept

Tom's Power Walkers Concept

 2.0. for Fast Bags from Olena.
Two more personas to add to the collection!

We had a meeting with the client. Among the most important findings were the decision making process, or - to say in simpler words - how representatives from Brisbane Airport Corporation will be making decisions about concepts. 

Important factors include: 

• environmental effect and system sustainability
• system efficiency and return on investment in systems

Talking with the client and in-class meetings made us think: 

• how can we build something that makes people feel good about Brisbane airport and at the same time be efficient as the system? 

This led us to another concept: “Walk green in Brisbane Airport”. Airports attract lots of human traffic. Utilising energy from people movement can be used to make airports “greener” and motivate people exercise more - take a walk rather then “ride” - and generate electricity! Adding electricity to kids playgrounds can make systems self-sustainable and cost-effective and make it fun!

This is something our team will consider when polishing and picking our final concept for Brisbane Airport and preparing the concept for our client.